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Sheraton Ottawa Hotel | Hotel in Ottawa

| 8.8 (1060 Reviews) |  1 Bathroom
Byward Market - Parliament Hill Hotel | Sheraton Ottawa Hotel

Hotel in Byward Market - Parliament Hill, Ottawa

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking.
Housekeeping is available on request.
Sheraton Ottawa Hotel offers 236 air-conditioned accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. 50-inch LCD televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Heating
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower/tub combination
  • Private bathroom
  • Towels
  • Free toiletries
  • Hair dryer
Bedroom
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Free cribs/infant beds
  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)
  • Laptop-friendly workspace
  • Free local calls
  • Connecting rooms available
  • Desk
  • Safe
  • Phone
  • Water-efficient showers only
  • Recycling
  • Iron/ironing board
Breakfast
  • 1 bar
  • 1 restaurant and 1 coffee shop/cafe
  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: CAD 19.00-26.00 for adults and CAD 9.50-13.00 for children
  • Room service available
  • Refrigerator
  • Free bottled water
  • Coffee/tea maker
Parking
  • Valet parking on site (CAD 40 per day; includes in/out privileges)
  • Height restrictions apply for onsite parking
Accessibility
  • Visual fire alarm
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchairs available on site
  • Wheelchair-accessible business center
  • Elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible lounge
  • Braille signage
  • Wheelchair-accessible registration desk
  • Low-height door lock
  • Stair-free path to entrance
  • Wheelchair-accessible path of travel
  • Low-height view port in door
  • Grab bar near toilet
  • Well-lit path to entrance
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Wheelchair-accessible path to elevator
  • Valet for wheelchair-equipped vehicle
Activities
  • Hiking/biking trails
  • Skiing
  • Rock climbing
  • Horse riding
  • Mountain biking
  • Golfing
  • Bicycle rentals
  • Fitness center
Entertainment
  • Pay movies
  • 50-inch LCD TV
  • Satellite channels
General
  • Meeting rooms - 10
  • Conference space (829 square feet)
  • 24-hour business center
  • Ballroom
  • Water dispenser
  • Front-desk safe
  • Elevator
  • Grocery/convenience store
  • Banquet hall
  • Double-glazed windows
  • No plastic drinking straws
  • Vegan dining options
  • Smoke-free property
  • Vegetarian dining options
  • TV in lobby
  • No plastic coffee stirrers
  • French
  • Spanish
  • English
Guest Services
  • Refrigerator
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Multilingual staff
  • Change of bedsheets (on request)
  • 24-hour front desk
  • Dry cleaning service
  • Daily housekeeping
  • Porter/bellhop
  • Change of towels (on request)
  • Concierge services
  • Laundry facilities
Internet
  • Available in some public areas: Free WiFi and wired Internet
  • Available in all rooms: Free WiFi and wired Internet

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 19
Check-out
Check-out before noon late check-out subject to availability late check-out fee: cad 75.00 express check-out available
Child Policy
Children are welcome. kids stay free! up to 3 children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are available for cad 20 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately cad 19.00 to 26.00 for adults, and cad 9.50 to 13.00 for children valet parking fee: cad 40 per day (in/out privileges) late check-out fee: cad 75.00 (subject to availability) rollaway bed fee: cad 20 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property reserves the right to pre-authorize the guest's credit card prior to arrival. safety features at this property include a fire extinguisher please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Reviews

ALex
Oct 12, 2026 06:06:30 AM
Review Score:   6
Summary: Pool is closed for over a year .staff are great . The room clean .amenities are bare minimum. Foar from a 3 star hotel it is
See All Reviews

Room Arrangement

Room Info Facilities
Room, 1 King Bed, Club Lounge Access
Room Size: m2
1 King Bed
Room, 1 King Bed, Club Lounge Access

General

Number of bathrooms - 1, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Room, 2 Double Beds
Room Size: m2
2 Double Beds
Room, 2 Double Beds

General

Number of bathrooms - 1, Number of bedrooms - 1, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Room, 2 Double Beds, Hearing Accessible (Mobility Accessible with Bathtub)
Room Size: m2
2 Double Beds
Room, 2 Double Beds, Hearing Accessible (Mobility Accessible with Bathtub)

General

Number of bathrooms - 1, Number of bedrooms - 1, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Room, 1 King Bed
Room Size: m2
1 King Bed
Room, 1 King Bed

General

Number of bathrooms - 1, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Room, 1 King Bed, Hearing Accessible (Mobility Accessible with Bathtub)
Room Size: m2
1 King Bed
Room, 1 King Bed, Hearing Accessible (Mobility Accessible with Bathtub)

General

Number of bathrooms - 1, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Suite, Club Lounge Access
Room Size: m2
1 Double Sofa Bed
Suite, Club Lounge Access

General

Number of bathrooms - 1, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Room, 2 Double Beds, Club Lounge Access
Room Size: m2
2 Double Beds
Room, 2 Double Beds, Club Lounge Access

General

Number of bathrooms - 1, Number of bedrooms - 1, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Suite, 1 Bedroom, Club Lounge Access
Room Size: m2
2 King Bed and Double Sofa Bed
Suite, 1 Bedroom, Club Lounge Access

General

Number of bathrooms - 1, Number of bedrooms - 1, Bed count minimum 2, Bed count maximum 2, Extra bed count 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Sheraton Ottawa Hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

No, this Sheraton Ottawa Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Sheraton Ottawa Hotel starts from $143 per night with includes Toiletries, Entertainment, Parking, Wheelchair Accessible, Security/Safety, Wellness Facilities, Internet, Kitchen, Guest Services, Breakfast, Air Conditioner, TV, Restaurant, Bar, Child Friendly, Heating, Accessibility, Business Services, Bedding/Linens, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sheraton Ottawa Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Sheraton Ottawa Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.